1390 Responsible Gaming — Play for fun, stay in control
1390 believes entertainment is truly enjoyable only when it's experienced mindfully and in moderation. This page is here to help you build healthier gaming habits.
Our commitment to responsible gaming
1390 is more than just an entertainment platform — we genuinely care about the overall well-being of our users. To ensure gaming never has a negative impact on anyone's life, we provide clear guidelines, self-control tools, and open channels for support.
We firmly believe gaming should be a small part of your entertainment — not what drives your life. While playing on 1390, always keep your responsibilities to yourself and your family in mind.
Gaming is for entertainment, not a guaranteed way to make money.
Set your own time and spending limits — and stick to them.
Take a break or seek professional support whenever you feel you need it.
Recognise signs of problematic behaviour
If you notice any of the following signs in yourself, take them seriously and seek help if needed:
- Repeatedly playing to try to recover lost money
- Spending money on gaming that should go toward bills or essential expenses
- Borrowing money or selling assets to fund gaming
- Exceeding your set budget
- Being unable to stop gaming or feeling uncomfortable when you try
- Hiding your gaming from family and friends
- Neglecting work, family, or studies
- Feeling restless or irritable when not gaming
If you recognise any of the above signs in yourself, stop playing immediately and talk to someone you trust or a professional.
Practical tips for managing your time and budget
Set clear limits for yourself before playing on 1390. It keeps gaming enjoyable and reduces the risk of overspending:
- Set a weekly budget: Decide in advance the maximum amount in BDT you're willing to spend on gaming each week, and stick to that limit.
- Allocate time for gaming: Decide how long you'll play each day before you start. Using a timer can be a helpful way to stay on track.
- Walk away after a loss: Don't chase your losses — playing more to win back what you've lost only leads to bigger ones.
- Know when to walk away after a win: Quit when you've hit your target — don't let greed take over.
- Don't play under the influence of alcohol or when emotionally charged: Play with a clear head and a calm state of mind.
- Don't treat gaming as a source of income: This is entertainment — not a guaranteed way to make money.
Self-control tools — help yourself
1390 offers several self-control features for its users. If you feel you need them, you can take any of the following steps:
Set a daily or weekly deposit limit. Once a limit is in place, it cannot be increased easily.
Temporarily suspend your account for a set period. You can take a break anywhere from one day to several weeks.
If you'd like to take an extended break from gaming, you can request an account suspension.
To access these features, reach out to us at [email protected]. Our support team will help you take the right steps.
Minor protection & professional support
Protection for children and minors
1390 strictly prohibits anyone under the age of 18 from participating on the platform. We urge all parents and guardians to:
- Always use a password lock on your mobile or device.
- Keep your account credentials away from your children.
- Make your children aware of the risks of online gaming.
- If you have any concerns, contact us right away.
Keep a healthy life balance
Gaming should be just a small part of your life. Keep it balanced alongside family, friends, work, health, and leisure. Set aside a specific, limited amount of time for gaming in your daily routine.
Where to find professional support
If you feel gaming is getting out of hand, don't hesitate to reach out for help. Talk to a mental health professional, counsellor, or a trusted family member in Bangladesh. The 1390 support team is also always ready to point you in the right direction.
Contact us: [email protected]
Need help? We're here for you
Contact us to learn more about Responsible Gaming or to update your account control settings. You'll also find plenty of helpful information in our FAQ section.