1390 Privacy Policy — How Your Information Is Protected
1390 takes your personal information and privacy very seriously. This page explains in detail what data we collect, why we collect it, and how we keep it secure.
Last updated: January 2026
What Information We Collect
When you use the 1390 platform, we may collect the following types of information:
Account & Identity Information
- Name, mobile number, and email address (collected at registration)
- Date of birth and national ID details (for account verification)
- Password (stored in encrypted form, never readable in plain text)
Payment & Financial Information
- BKash, Nagad or Rocket mobile number (for transactions)
- Deposit & withdrawal amounts and dates (in BDT / ৳)
- Transaction history & status — we do not store full payment card details
Device & Browser Information
- Device type, operating system & browser version
- IP address & approximate location
- Time spent on the platform and which sections were visited
Usage Information
- Login timestamps and session information
- Gaming or betting activity history
- Records of messages and requests sent to support
Purpose of Data Use & Cookie Policy
Why This Information Is Used
1390 uses the information it collects solely for the following purposes:
- Account Creation & Management
- Payment Processing & Verification
- Fraud Prevention & Security
- Customer Support
- Platform Experience Improvement
- Compliance with Legal & Regulatory Obligations
- Relevant offers & notifications
- Statistical Analysis
Cookies & Tracking
The 1390 platform uses cookies to enhance your browsing experience and remember your login status. We use three types of cookies:
- Essential Cookies: Required for login sessions and security — these cannot be disabled.
- Functional Cookies: Remembers your preferences and settings.
- Analytics Cookies: User behavior is analyzed to improve and develop the platform.
You can disable non-essential cookies from your browser settings, though some features may be limited as a result.
Third-Party Data Sharing & Data Security
Sharing Information with Third Parties
1390 does not sell or rent your personal information. However, data may be shared in the following limited circumstances:
- Payment service providers: Information required to process transactions via bKash, Nagad and Rocket.
- Legal obligations: Under a valid order from a court or law enforcement authority.
- Security investigations: To detect and prevent fraud or unlawful activity.
- Technology Partners: Solely for platform operations, under strict confidentiality agreements.
Data Retention & Security
1390 takes the following measures to protect your data:
- All data transmissions are secured with SSL encryption.
- Passwords are stored using one-way hashing — they cannot be read by anyone directly.
- Payment information is stored on secure, encrypted servers.
- After account closure, data may be retained for up to 5 years as required by regulatory obligations.
- Data that is no longer needed is securely deleted after a defined retention period.
User Rights & Policy Updates
Your Rights Over Your Data
As a 1390 platform user, you have the following rights:
You can view the information stored on your account by logging in.
You may request corrections to any inaccurate or outdated information.
Upon account closure requests, data will be deleted in accordance with legal requirements.
To exercise these rights, reach out to us at [email protected]. Requests are typically processed within 7–14 business days.
Privacy Policy Updates
1390 may update this Privacy Policy as needed. If significant changes are made, you will be notified via your registered mobile number or email. Any updated policy takes effect from the date it is published. Continued use of the platform will be considered acceptance of the revised policy.
For general enquiries, visit our FAQ For any privacy concerns, contact us directly at: [email protected]